Jennifer was interviewed by Max Flight for his Airplane Geeks podcast. In their conversation, Jennifer explains airline considerations for seller-furnished or buyer-furnished equipment. They explore “trickle down product upgrades” from first class to business to coach, and what that means for the future of first class. Jennifer also explains how corporate travel departments have indirectly affected cabin design and fare structures, and the importance of minor miscellaneous items (MMI) to the passenger experience. They also discuss slimline seats, green cabin design, and future trends. Jennifer also gave her perspective on the impacts of the Boeing 747 and the Concorde, both iconic aircraft.
Program Notes
THIS PODCAST RUNS FOR APPROX. 90 MINUTES.
During the first 30 minutes Jennifer participates in a group conversation led by the Presenter, Max Flight.
Jennifer’s interview follows: It runs for about 45 minutes.
In the final 15 minutes of the podcast the Presenter summarizes the content of the program.
If you have a question about
JETLINER CABINS: Evolution & Innovation,
you can message Jennifer directly.
Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.
Jennifer Coutts Clay has asserted her right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First Edition in Hardback © 2003 Jennifer Coutts Clay.
Second Edition in Paperback © 2006 Jennifer Coutts Clay.
Third Edition in Digital Format © 2014 Jennifer Coutts Clay
Fourth Edition in Digital Format © 2024 Jennifer Coutts Clay