Appearances
Industry conferences, radio programmes and other in-person events where Jennifer Coutts Clay shares her expertise
Click to buy the interactive E-BOOK
ISBN 0-979-8-218-33203-7
CabinSpace Live, hosted by Inflight HMG Aerospace, provides a dedicated theatre at Aircraft Interiors Expo in Hamburg, Germany, to discuss the cabin of tomorrow and beyond. Jennifer Coutts Clay will be a Panellist for CABIN REFURBISHMENT: Tailored to perfection, 8 April 2025 at 14:00 hours.
Moderated by: Rob Munro, Editor of LARA.
24 February 2025
ON FRIDAY, NOV. 15 / 9 TO 10:30 A.M.
THE VAUGHN COLLEGE MANAGEMENT DEPARTMENT PRESENTED:
Industry Insights Speaker Series
Sponsored by:
ATL Partners
JENNIFER COUTTS CLAY
Marketing Executive,
British Airways, Pan Am, United Express, South African Airways (ret.)
Consultant, Author, “Jetliner Cabins”
TOPIC: Concorde: Flying Supersonic and Careers in
the Supersonic Sector
And the reviews are in:
’… fabulous presentation … detailed and insightful comments about Concorde and the future of supersonic flight … beautiful visuals‘
MAXINE LUBNER, Ph.D.
Professor and Chair,Management Department
Vaughn College of Aeronautics and Technology
‘To get an insight like this is unique and rare.‘
CAPTAIN DON VAN DYKE, MS, CMILT, FRAeS
Jennifer serves as a member of the Vaughn College of Aeronautics Management Department’s Industry Advisory Council and a frequent presenter in the Industry Insights Speaker Series.
15 November 2024
On Tuesday, September 24 at 5pm (ET) / 4pm (CT) / 2pm (PT). Airliner interiors expert Jennifer Coutts Clay CMILT, author and publisher of the acclaimed JETLINER CABINS, the definitive guide to aircraft cabin interiors, joined CILTNA at the US Chapter Forum to discuss airline retrofit and upgrade investment programs designed to improve the onboard passenger experience.
Jennifer did ’…a wonderful job’
REBECCA WHELAN, Administrator CILT North America
‘Absolutely fascinating insights … Really terrific presentation and discussion …’
ANDREW YOUNG, FCILT, International Vice President CILT Americas Region, Chair USA Chapter – CILT North America, Board Member – CILT North America
Aircraft Interiors Expo
CabinSpace Live, hosted by Inflight HMG Aerospace, provides a dedicated theatre at Aircraft Interiors EXPO in Hamburg, Germany, to discuss the cabin of tomorrow and beyond. Jennifer Coutts Clay was the Moderator for CABIN REFURBISHMENT: Investing to Impress, 28 May 2024 at 16:00 hours.
‘You did a wonderful job moderating your panel.‘
‘Thank you for your time and effort. It was a great session to end an enjoyable day.‘
BECKY HOWELLS, Co-Founder and Chief Commercial Officer Inflight magazine‘
It was great to meet you in person and I really enjoyed your insightful panel discussion! Thank you very much for joining us.‘
SATU DAHL, Inflight Editor
Industry Specialists:
- David Rice, Managing Director, Optimum Aero
- Melanie Berry, Director of Customer Experience, Iberia
- Jacobo Mesta, CEO, Soisa Aircraft interiors
- Daniel Kerrison, SVP Inflight Operations flydubai
Jennifer’s presentation is based on JETLINER CABINS Chapter 8: Accessibility: Special Needs.
Vaughn College of Aeronautics and Technology
29 November 2023 | 6 to 7:30 P.M. EST
‘That was spectacular! Thanks so much!”
DR. MAXINE LUBNER, Ph.D., Professor and Chair, Management Department, Vaughn College of Aeronautics and Technology
The new dates are: 14 to 16 June 2022.
Experience First – Inside Out
June 13, 2022
11:30 – 12:00
Moderator Jennifer Coutts Clay,
author JETLINER CABINS
Speaker:
Johannes Lampela, Director of Design, Los Angeles, BMW Group Designworks
Insights into innovating aviation for the 21st century
12:00 – 13:00
Moderator Jennifer Coutts Clay,
author JETLINER CABINS
12.00 – 12.30 Creating a Supersonic Experience
Speakers:
Ryan Scott, Senior Vice President of Global Sales, Boom Supersonic.
Ben Orson, Managing Director London, JPA Design
12.30 – 13.00 Disrupting from within
Speaker:
Florent Petteni, Aircraft Interiors Marketing, Airbus
In his Eye on Travel Podcast, Peter Greenberg, CBS News Travel Editor, interviews Jennifer Coutts Clay and reviews the 4th Edition of JETLINER CABINS: Evolution & Innovation interactive E-BOOK
Eye on Travel — Omni Homestead Resort in Hot Springs, Virginia — June 1, 2024
This week’s broadcast of Eye on Travel is from the legendary and historic Omni Homestead Resort in Hot Springs, Virginia, arguably the oldest hotel in America — dating back to 1766.
In his Eye on Travel Podcast, Peter Greenberg reviews JETLINER CABINS: Evolution & Innovation
‘I loved reading that book because I get to dream about what [flying] used to be like and what it still can be.’ ‘Great visuals …’
—PETER GREENBERG, CBS News Travel Editor
1 June 2024
2 April 2022
PAX Week Views returns to discuss accessibility with Jennifer Coutts Clay, consultant and author of JETLINER CABINS and Christopher Wood, founder of Flying Disabled. Addressing the expanding ageing population and the increasing needs for accessibility onboard, Jennifer and Chris reflect on the progress made to date and what the industry needs to do to facilitate a flying experience for all.
02 January 2020
In February 2019, Jennifer was interviewed by Max Flight for his Airplane Geeks podcast. In their conversation, Jennifer explains airline considerations for seller-furnished or buyer-furnished equipment.They explore “trickle down
product upgrades” from first class to business to coach, and what that means for the future of first class. Jennifer also explains how corporate travel departments have indirectly affected cabin design and fare structures, and the importance of minor miscellaneous items (MMI) to the passenger experience. They also discuss slimline seats, green cabin design, and future trends. Jennifer also gave her perspective on the impacts of the Boeing 747 and the Concorde, both iconic aircraft.
Program Notes
THIS PODCAST RUNS FOR APPROX. 90 MINUTES.
During the first 30 minutes Jennifer participates in a group conversation led by the Presenter, Max Flight.
Jennifer’s interview follows: It runs for about 45 minutes.
In the final 15 minutes of the podcast the Presenter summarizes the content of the program.
Jennifer Coutts Clay discusses JETLINER CABINS and #PaxEx with WOCA, The Source, 1370am
Main topics include: First Class Cabins; Lie-flat Sleeper-seats; Cabin Crew Training.
August 2018
JETLINER CABINS:
Evolution & Innovation
Click to buy the
interactive E-BOOK.
ISBN 0-979-8-218-33203-7
Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.
