Media Archive

A collection of articles and presentations featuring Jennifer Coutts Clay, author of JETLINER CABINS: Evolution and Innovation.
CILTNA newsletter September 2021
CILTNA newsletter presents the latest Pan Am Podcast, entitled Episode 5: Missiles, Hotels, and Rebranding an Icon. In conversation with Tom Betti, Jennifer Coutts Clay CMILT, formerly Pan Am General Manager Product Design & Development, discusses the $25-million program that covered the fleet upgrade (aircraft interiors and exteriors, including the billboard livery) and the complete redesign of the passenger service product.
21 September 2021
Link to CILTNA newsletter
Click to hear Jennifer’s interview, featured during the last 40 minutes of the Podcast (which runs for a total of 50 minutes)

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JETLINER CABINS:
Evolution & Innovation

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Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.

 

Jennifer Coutts Clay has asserted her right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First Edition in Hardback © 2003 Jennifer Coutts Clay.
Second Edition in Paperback © 2006 Jennifer Coutts Clay.
Third Edition in Digital Format © 2014 Jennifer Coutts Clay
Fourth Edition in Digital Format © 2024 Jennifer Coutts Clay

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