Media Archive

A collection of articles and presentations featuring Jennifer Coutts Clay, author of JETLINER CABINS: Evolution and Innovation.

Jennifer Coutts Clay Moderates Webinar

On 01 July 2020, Jennifer Coutts Clay, Author, JETLINER CABINS E-BOOK APP moderated the Passenger Experience Conference (PEC) webinar ‘Responding to Disruption: Quick Fix or Profound Change?’

During this webinar, Johannes Lampela, Director of Design, Los Angeles, Designworks (a BMW Group Company), explored how disruptions in the automotive space might help aviation to adapt to new market conditions.

Participants in this webinar also had an opportunity to download the new Case Study 2020 CABIN HEALTH ALERTS, which has been added to Jetliner Cabins Chapter 9 ‘Look Smart: Keep Clean’ and examines the latest trends in managing the pandemic while taking care of passenger well-being and preserving the airline brand.

Click to view the promotional video (58 seconds)
Click for information about PEC programme

1 July 2020

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JETLINER CABINS:
Evolution & Innovation

Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.

Jennifer Coutts Clay has asserted her right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First Edition in Hardback © 2003 Jennifer Coutts Clay.
Second Edition in Paperback © 2006 Jennifer Coutts Clay.
Third Edition in Digital Format © 2014 Jennifer Coutts Clay
Fourth Edition in Digital Format © 2024 Jennifer Coutts Clay