Photo credits:(left) Singapore Airlines; (top right) Emirates, (bottom right) Garuda Indonesia
![]() Photo credit: Qatar Airways |
Photo credit: British Airways |
This Chapter focuses on innovations in providing more space and comfort in the First Class cabin, such as the evolution from the early deck-chair-style footrest extensions to electronically operated padded leg-rest panels. Readers will get an insider’s look at the dramatic redesign of British Airways’ First Class cabin in 1995, which introduced the individual ‘pod’ for greater privacy and comfort. The pod includes features such as a table, visitor’s seat and personal TV-and-video entertainment system. The Chapter emphasizes the importance of keeping up with industry design concepts and catering to the needs of high-revenue customers. As air travel continues to be a competitive industry, airlines must invest in upgrading their First Class cabins to stay ahead. Overall, Readers will gain insight into the history of first-class commercial air travel and the importance of meeting customer demands.
Learn about the transformation of First Class cabins in long-haul flights during the late 1990s. Airlines were forced to reconsider their position in the first-class market because of improved service standards and changes in regulatory requirements. Some airlines dropped First Class and moved to a two-class service, while others decided to upgrade their First Class cabins.
This Chapter provides details on the distinctive presentations of various airlines, such as Lufthansa’s deep blue seat covers and Singapore Airlines’ luxury railcar-interior-inspired aesthetic. It also discusses the installation the launch of American Airlines’ Flagship Suite and Swissair’s Eames ‘Chair-in-the-Air’. The Author provides an optimistic perspective on the future of First Class cabins and presents a persuasive argument for investing in high-quality cabin designs to stay ahead of the competition.
![]() American Airlines’ Flagship Suite |
Caption: Photo credit: Etihad
Photo credit: Emirates |
In summary, this Chapter highlights the importance of understanding customer preferences and implementing innovative design strategies in order to stay ahead in the highly competitive first-class market. It provides an optimistic outlook for the future of First Class cabins, emphasizing the need for airlines to continuously evolve and adapt to changing trends and customer needs. Investing in high-quality cabin-design coverage is crucial for attracting and retaining top-tier customers and staying ahead of competitors. By staying informed and adapting to customer needs, airlines can create a luxurious and unique first-class experience that will set them apart from the rest. So, it is essential for airlines to prioritize the planning and design of their First Class cabins to provide an exceptional and memorable flying experience for their customers. The future of first-class travel looks bright, with new technologies and design innovations constantly emerging to enhance the overall flying experience for passengers. As airlines continue to invest in their first-class passenger services, customers can expect even more luxurious and personalized amenities and services in the future. So, stay tuned for exciting developments in the world of first-class travel! Let’s fly high with innovation and customer satisfaction together. If you want to learn the whole story, get the book, JETLINER CABINS: Evolution & Innovation!
This Chapter is accompanied by the following exclusive content:
• First Class Picture Gallery
Photo credit: Delta Air Lines
What can business-class passengers expect for the money they have paid for their business-class tickets? How does it feel to fly in the business-class salons in the sky?
This Chapter covers the evolution of the business-class experience. What passengers experience today in Business Class started as a simple concept of providing more space and comfort during air travel. Today, Business Class offers much more than just extra legroom.
Readers will be taken on an enlightening journey through the evolution of business-class travel, from the early days of its inception to its status today as an indispensable facet of global business operations. This Chapter meticulously details how Business Class has morphed from offering mere comfort and convenience into a critical resource that facilitates international business endeavors and fortifies partnerships across borders. Through authoritative insights and engaging narratives, the book presents the extensive amenities and unparalleled services that define the business-class experience, illustrating why it extends beyond just extra recline and refined dining options. Prepare to be immersed in the sophisticated world of business-class comfort that world-trekking workers deem essential for their success in the global marketplace.
Photo credit: Delta Air Lines |
When customers buy business-class tickets, they expect to be able to travel in comfort. In the business-class cabin, they want to feel free to manage their flying time effectively, and to do this, they require a reasonable amount of space where they can work, sleep, eat and relax.
In this illuminating Chapter, Readers will gain insight into the evolution of the Business Class cabin toward greater luxury, exploring how airlines have meticulously crafted an oasis of comfort and utility above the clouds. From the genesis of dedicated business-class seating sections in the 1980s to the modern marvels of today, investigate the intricate details of seat design and spacing that elevate the travel experience. Airlines have made a commitment to meet and exceed the high expectations of business travellers, offering a blend of privacy, space, and service that can transform the aerial journey into a productive and restful experience. Delve into the details that make Business Class not just a seat, but a premium experience that is greater than just ‘more legroom.’
Following the product breakthroughs in the first-class market during the 1990s (see Chapter 1/First-Class Luxury), it was inevitable that Business Class would be affected and that the major airlines would have to adopt a fresh approach to their product positioning. Early in the 1990s, KLM, Northwest and SAS ceased to offer dedicated first-class service and launched new-style ‘two-class’ operations. Over the course of the decade, hybrid products that blurred the boundaries between the old First Class and Business Class cabins evolved in the form of, for example, Premier Class at Aer Lingus, Magnifica Class at Alitalia, Grand Class at Austrian Airlines and BusinessFirst at Continental. Seats in these Business Class cabins were usually configured 2+2+2 or 2+3+2 so that no one had to step past more than one passenger in order to get to the aisle.
![]() Photo credit: Continental |
During that time, companies tended to ban first-class travel privileges for all but their top executives. But with the introduction of Business Class, all that was about to change.
In this section, Readers delve into the game-changing shifts in the airline industry’s approach, spurred by the 1990s’ first-class market upheavals. Discover how major airlines, pioneered the transformation from a rigid class system to the contemporary two-class configuration, offering a hybrid of luxury once exclusive to First Class. Learn about the strategic decisions behind the repositioning of Business Class, the revolutionary cabin configurations, and the implications for corporate travel policies. This Chapter provides an authoritative and engaging narrative on how Business Class became the preferred choice for today’s business and high-end leisure travelers, making it an essential read for anyone intrigued by the dynamics of luxury air travel.
In the spring of 1999, Delta Air Lines dropped its three-class service and moved to two-class, launching its Business Elite cabin. In this revealing section, readers will be transported back to the pivotal era of the 1990s, where they will discover how the competitive dynamics of airline business-class services evolved dramatically. Specifically, through the lens of Delta Air Lines’ strategic overhaul in 1999, we’ll explore the cutting-edge innovations and deliberate enhancements that set new standards in comfort and luxury. Delve into the details of Delta’s Business Elite cabin transformation, a move that not only challenged the status quo but also redefined the future of air travel. Prepare to be enlightened by the behind-the-scenes decisions that propelled Delta to its mission of being ‘Simply the Best’, setting a new benchmark for the industry.
![]() Photo credit: Etihad |
During the 1990s, a number of carriers added special refinements to their Business Class cabins. Here, Readers will discover the pioneering advancements in business-class travel during the transformative 1990s. From Air France’s innovative, high-tech bars to ANA’s unique blend of comfort and connectivity with their sit-down bar counters and business corners equipped with onboard fax service on the Boeing B747, the changes to business air travel is meticulously catalogued. This detailed exploration not only highlights the enhancements in passenger experience but also showcases the competitive spirit and ingenuity of carriers in elevating Business Class to new heights.
In this Chapter you will learn about Business Class travel including:
If you are reading this in Business Class, you may be sitting in a seat that has been designed over decades of innovation and refinement to put you at ease. Throughout this section of our insightful exploration into the evolution of Business Class, Readers will uncover a detailed history that stretches back to the 1980s, witnessing the transformation of a luxurious upgrade into an indispensable aspect of modern air travel. Innovations in seat design, onboard amenities, and service offerings have not only increased comfort but also enhanced the ability of business travellers to work efficiently while on the move. This segment illuminates the pivotal role of Business Class in fostering global business operations and partnerships, showcasing its progression from a symbol of luxury to a crucial tool for international commerce. Prepare to be taken on a fascinating journey that highlights how Business Class has become a game-changer in the air travel industry.
Photo credit: Pan Am/George Design Studio
In this comprehensive Chapter, Readers are invited on an insightful voyage through the evolution of Business Class travel, a segment that has reshaped the landscape of modern air travel. From the historical roots in the 1980s, through the pivotal 1990s, to the luxurious present, we explore how airlines have innovatively transformed Business Class cabins into sophisticated environments that cater to the demands of global business operations and high-end leisure travel alike. Delve into the meticulous enhancements in seat design, onboard amenities, and service excellence that have redefined the passenger experience and set a new benchmark in air travel. Discover the strategic shifts that enabled this evolution, including the move from three-class to two-class services, and how these changes have influenced corporate travel policies. This Chapter will bolster understanding of Business Class travel’s crucial role in connecting the world, making it an indispensable read for enthusiasts of aviation history, business travellers, and anyone fascinated by the luxury of flight.
This Chapter is accompanied by the following exclusive content:
• Business Class Picture Gallery
• PrivatAir Case Study
Photo credit: Lufthansa
What are the benefits that airlines that derive from their identity schemes and corporate branding programmes (CBPs)? Why are they important? This Chapter will answer the question: How can added value be communicated within the passenger cabin?
When it comes to CBPs for airlines, it’s no longer just a matter of aesthetics. In this Chapter, Readers will learn how CBPs have become an essential part of an airline’s overall marketing strategy. With the rise of major alliances in the 1990s, airlines have been working towards harmonizing standards and resources to provide seamless service to passengers. From joint supply chains to cost savings, the industry has come a long way in optimizing efficiency. However, despite this progress, passengers have yet to see a unified display of decor schemes for co-operating airlines. Instead, airlines have been focusing on upgrading and clarifying their individual company images. This Chapter delves into the importance of a good CBP and how it can help airlines stand out in the competitive market. Readers will discover the key components of a successful CBP and the benefits it can bring to an airline’s brand, customer loyalty and bottom line. In today’s world, a strong CBP is no longer a luxury, but a necessity.
Photo credit: Swoop
This Chapter provides valuable insights into the importance of corporate branding programmes (CBPs) for organizations in the aviation industry. Readers will learn that CBPs are not just about the cosmetic aspects of visual presentation but also serve as a strategic tool for managing change in the marketplace. Effective CBPs communicate the character, goals, values, and market positioning of the parent organization, represent consistent standards of quality and employee behavior, and clearly state what the organization is and what it plans to become. Readers will also discover that planning a CBP requires compliance with technical regulatory and safety certification requirements while achieving a practical level of design consistency and commonality across the key visual aspects of the business operation. Without a CBP, organizations risk becoming a nonentity, losing business opportunities, and facing a competitive disadvantage. This Chapter underscores the urgency and importance of embarking on a CBP and highlights the potential benefits for organizations in the aviation industry seeking to differentiate themselves from competitors.
Readers will discover the essential steps for setting up a successful CBP in the aviation industry. Starting with the crucial role of top management in defining and promoting the organization’s vision, mission and objectives, the Chapter dives into the key stages of CBP implementation. From the involvement of advertising and design agencies to the in-house departments’ responsibilities for safety compliance and communication with stakeholders, it provides a comprehensive roadmap for a certifiable and maintainable CBP. With insights into budgeting, time frames, and action plans, the Chapter recounts the necessary steps for launching a successful CBP. It also emphasize the importance of communication with regulatory authorities, customers, investors, shareholders, media, and other influential stakeholders. Taking decisive action and establishing a robust CBP will enhance an organization’s reputation and success.
Furthermore, Readers will gain insights into the often-overlooked world of aircraft-interior design. While advertisements and travelers focus so much on logos on aircraft tails and fuselage exteriors, the unique challenges of bringing individuality to the cabin interior are taken for granted, but not in this book. The Chapter explores how some airlines airlines, such as Hawaiian Airlines and South African Airlines, have integrated national symbols and colours of their homelands into their interior design schemes. This Chapter makes a persuasive case for the importance of interior design in creating a memorable and enjoyable flying experience.
Photo credit: British Airways
In my design experience with Braniff, Air Florida, Pan Am, Saudia and BWIA, I have found that the marketing and corporate-identity programmes are driven by competition. The corporate desire to improve and differentiate the product since deregulation has been forced by the severe route competition. The birth of colour, drama and flair in air travel came about through the imagination of Mary Wells and her advertising team at the Jack Tinker Agency. The concept was initially presented to Continental, which had introduced multi-class cabins and had a reputation for innovative marketing. When Continental decided not to move ahead with the concept, Harding Lawrence, new at Braniff, seized the opportunity to make a small regional carrier into a major force on the north–south routes...
In developing this programme and its successors for more than 20 years, I found that our familiarity with all levels of personnel, management, engineering and manufacturers helped my team to respond with unique and new innovations. For example, the introduction of leather in First Class, and subsequently in Economy Class, had the benefit of providing the passenger with a luxury feel and the smell of a Mercedes, and allowed the airlines to lower their maintenance needs and eliminate the headrest covers. Every item the passenger touched or used inflight was reviewed for improvement, subject to Federal Aviation Administration (FAA) approval and to Boeing or Airbus engineering constraints. Prior to these innovations, it was the aircraft manufacturer that designed cabin interiors, and it was the airline purchasers who had to press for new and innovative solutions to satisfy their own customers. Today, most major carriers have in-house design professionals or outside consultants to develop co-ordinated corporate-identity programmes that include all aircraft livery. Many carriers today have developed wild and crazy aircraft exterior markings to establish market identity, ideas that probably came from their advertising-agency art departments. What has brought about the greying down of most aircraft interior livery? It seems to be playing to the lowest common denominator of passenger perceptions. Where, pray tell, is the idea that colour enlivens our environment and lifts our spirits for the journey? Not all passengers are going to business meetings.
Photo credit: Air India
This Chapter is accompanied by the following exclusive content:
• Bag Tags Picture Gallery
• Timatables/Configurations Picture Gallery
• Concorde Unique Case Study
• Pan Am Blue Case Study
Photo credit: Qatar Airways
Cabin lighting systems have become very sophisticated, giving airline passengers more freedom to exercise control over their immediate surroundings. What has been the impact of this democratization process on the overall passenger experience?
Of all of the important innovations in the airline industry, lighting is one of the greatest achievements, for many reasons. In this Chapter, Readers will learn about the evolution of cabin-lighting systems in the aviation industry. In the early days, airlines used household-style incandescent light bulbs, but they have since transitioned to using high-tech options such as halogen bulbs, electroluminescence, fibre optics, and LEDs. However, the change to newer technology has not been without its challenges, as demonstrated by the difficulty passengers with disabilities face when accessing individual reading lights activated using overhead push-button switches. To overcome this challenge, touch-pad controls were introduced on the top surface of armrests, but this led to unintended activation of switches and complaints from passengers about lost personal storage space. As a result, passenger control pads were later installed vertically on the inner surfaces of armrests or seat side panels. Despite these advances in cabin lighting design, some passengers continue to face challenges in adjusting the recline mechanism and requesting assistance from flight attendants.
One development highlighted in this Chapter is the individual gooseneck reading lights in First and Business Class cabins. Readers will learn how British Airways pioneered this feature in 1995, leading to a wave of upgrades across the airline industry. This Chapter explores the benefits of having individual lights at each seat position and how they give passengers greater control over their personal space.
Photo credit: Air France
![]() Photo credit: Virgin Australia |
Get ready to experience a new era of flying with the latest lighting technology that will transport you to a realm of romance and adventure. In this Chapter of the book, Readers will learn how Virgin Atlantic pioneered a state-of-the-art lighting system that changes the mood throughout the flight, reflecting the different stages of the flight experience from dawn to dusk and from restaurant to lounge. The lighting programmes complement the aircraft’s livery paint scheme, featuring shades of metallic silver, purple, and red, providing a completely integrated feel. Readers will also learn how other carriers have developed individual lighting programmes, offering endless options, including auras of luminosity in passionate purple and bubblegum pink. Imagine slowly going to sleep or waking up to lighting simulating a 15-minute-long mountain sunset or sunrise. Get ready to be amazed at the new light emitting diodes (LEDs) and fibre-optic installations that provide a smooth fade down to less than 1 per cent of the total strength of the lights. Mood-lighting programmes are available as standard options on new-production aircraft types, and special lighting settings for passenger boarding, meal times, sleeping, waking, disembarkation, and more can be controlled by flight attendants on board the aircraft.
![]() Photo credit: Turkish Airlines |
Photo credit: American Airlines
How can air travel be made more comfortable for a growing class of passengers with special needs?
Embark on a journey of understanding and empathy, focussing on accessibility and special needs in the aviation industry. This Chapter sheds light on the challenges faced by passengers with disabilities. Discover the progress made in ensuring better access in air travel, both in airports and onboard aircraft. Readers will come to understand the importance for passengers of thoughtful assistance at key transition points. Taking into consideration the unique needs of passengers helps an airline expand the overall customer base. The Chapter concludes with a fascinating exploration of future challenges and opportunities in creating aircraft and airport environments that are not just comfortable, but can adapt to individual needs and preferences. Dive in to explore the intersection of air travel and accessibility.
Subjects include:
![]() Photo credit: Fly Jamaica Airways |
Moving towards a more inclusive and sustainable future for air travel requires prioritizing accessibility and special needs. By understanding the challenges faced by passengers with disabilities and taking steps towards improving access, we not only create a more comfortable and accommodating experience for these individuals, but also open up opportunities for growth across the industry.
Passengers are scrutinizing the design of jetliner cabins as airlines and airports move ahead with innovations to cope with the problems created by the Covid-19 pandemic. The great challenge for airlines is to reassure passengers that they are flying in a clean, safe and healthy environment — and to provide proof of same. This is especially important for passengers with special needs, who may have compromised immune systems.
![]() Photo credit: EVA Air |
Though improvements to public spaces have made them more accessible for individuals with special needs, air travel still presents unique challenges. From navigating security checkpoints and boarding processes to accessing restrooms and seating on the plane, there are multiple occasions when passengers with disabilities may face difficulties. Accessibility not only benefits passengers with special needs, but also has positive effects on the overall customer experience. By understanding and catering to the unique needs of all individuals, airlines can expand their customer base and create a more diverse and inclusive community.
This Chapter is accompanied by the following exclusive content:
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Photo credit: Alaska Airlines |
Some people cite the ‘House-Renovation Rule’: it will cost twice as much — and take three times as long — as you first thought it would. Others say that upgrades constitute the Royal Road that will eventually lead to true product perfection. But in the end, strictly mandated regulatory requirements govern all stages of the decision-making process.
Discover the behind-the-scenes work that goes into enhancing the inflight experience! This Chapter delves into the constant upgrade and refurbishment programs that airlines implement to provide top-notch customer service and meet heightened safety and security requirements. Learn about major upgrades, such as strengthening cockpit doors and complying with the mandated 16 g standard for seats, which involves a rigorous forward-direction dynamic test. Additionally, find out about the often-overlooked crew rest accommodations, which have been repeatedly upgraded as flights have extended to longer distances and labour contracts have mandated rest periods for crew members.
This E-BOOK leads Readers into the world of aircraft-interior design and through the complex considerations that go into upgrading and refurbishing these spaces. From aesthetics to practicability, the decisions made in this field carry significant short-term and long-term cost implications for airlines. Readers will discover the ways in which airlines balance visible enhancements with money-saving tactics, such as adjusting meal service options or flying smaller aircraft. But cost is not the only concern flammability, heat and smoke release, toxicity and structural certification are also crucial factors that must be taken into account when designing interiors. By the end of this Chapter, Readers will have gained a deep understanding of the intricate planning process that goes into designing and upgrading aircraft interiors.
Upgrade and refurbishment programmes can be costly, but there are ways to make changes that comply with budget limitations. This Chapter outlines four categories of upgrades, ranging from minor changes like soft furnishings and accessories, to large-scale upgrades that can cost millions of dollars. The main focus is on cost-effectiveness and good financial housekeeping, using up existing supplies before introducing new items. The logistics department plays a crucial role in planning and executing these upgrades, including phasing out old items and introducing new ones. This Chapter provides valuable insights and practical tips for airlines looking to upgrade their inflight offerings, including how to gather market feedback and make changes on a budget. It takes careful planning and execution for airlines to transform their inflight experience for their customers.
Upgrade and refurbishment programmes can be costly, but there are ways to make changes that comply with budget limitations. This Chapter outlines multiple categories of upgrades, ranging from minor changes, such as soft furnishings and accessories, to large-scale upgrades that can cost millions of dollars. The main focus is on cost-effectiveness and good financial housekeeping, using up existing supplies before introducing new items. Logistics departments play a crucial role in planning and executing these upgrades, including phasing out old items and introducing new ones. This Chapter provides valuable insights and practical tips for airlines looking to upgrade their inflight offerings, including how to gather market feedback and make changes on a budget. It takes careful planning and execution for airlines to transform the inflight experience for their customers.
Readers will discover the innovative design and luxurious features of Japan Airlines’ Skysleeper Solo, a first-class seat that revolutionized air travel comfort in the early 2000s. Through the expertly crafted words of acclaimed designer Ross Lovegrove, Readers will learn how the Skysleeper Solo’s sensual, body-hugging curves were inspired by the natural world, and how it was designed to provide ultimate relaxation and privacy for passengers. Technical details and measurements are provided, showcasing the seat’s impressive dimensions when fully reclined. Readers will also be told how Japan Airlines decreased the number of seats in the cabin to provide a more spacious layout and how the Skysleeper Solo won the prestigious Japan Industrial Design Council ‘Good Design Award’ in 2002. This Chapter is a must-read for anyone interested in the evolution of air travel luxury and comfort. Don’t miss out on the opportunity to delve into the world of the Skysleeper Solo and its revolutionary impact on the airline industry.
Photo credit: Japan Airlines
This comprehensive guide of aviation innovation and refinement is carefully constructed to illuminate the meticulous processes behind transforming airline fleets into marvels of modern design and comfort. This Chapter gives a behind-the-scenes look at executing successful refurbishment and upgrade programmes, balancing cost-effectiveness with luxurious design. Both professionals in the aviation field and enthusiasts eager to understand the future of air travel, will benefit from this unparalleled look into the precision and innovation driving airline industry advancements. Don’t miss this opportunity to gain expert insights and potentially transform your own projects. Download the E-BOOK today and take the first step towards the forefront of airline design and service excellence!
Photo credit: Emirates
This Chapter is accompanied by the following exclusive content:
Photo credit: GETTY
Climate Action, flight shaming, trains-over-planes laws, and sustainability. While activists and politicians focus on carbon-dioxide (CO2) emissions, they may be missing the bigger picture.
This Chapter of JETLINER CABINS: Evolution & Innovation explores the multiple strategies that aircraft interiors designers and airline brand managers have employed to make the aircraft cabin a greener space.
Unlock the future of green travel in this pivotal chapter, where we explore the revolutionary strides the airline industry has made towards sustainability. Discover how the relentless pursuit of reducing carbon emissions has led to cutting-edge innovations in aircraft interiors and operations. From the widespread adoption of Sustainable Aviation Fuels (SAF) to the carbon neutrality pledges of the world’s leading airlines, this chapter details the ground-breaking efforts and collaborative initiatives that are setting the stage for a more sustainable future in air travel. Readers will be inspired by the optimism and urgency driving the aviation sector to not only envision but also achieve a greener and more sustainable horizon. As we fly towards 2050, learn about the systematic steps and innovative strategies making sustainable flying not just a possibility, but a reality.
![]() Photo credit: International Air Transport Association (IATA) |
Photo credit: Jet Airways
This Chapter presents green advances in jetliner cabins, which are of vital importance to the future of the industry, including:
Over many years, airlines have been implementing a range of hands-on green upgrades which would not be immediately recognizable to the average passenger.The Chapter highlights the growing trend among airlines to adopt sustainable practices and promote environmentally-friendly initiatives to their passengers.
Photo credit: Neutral Digital
Readers will uncover the dynamic shift towards sustainability within the airline industry, learning how pioneering airlines are leading the charge with carbon offset campaigns and other green upgrades, ingeniously designed yet not always readily apparent to passengers. This segment explains how these initiatives are fostering a global culture of environmental responsibility among passengers.
Numerous significant enhancements have been introduced industry-wide. The Chapter features amazing advancements that are revolutionizing the aviation industry, from cutting-edge manufacturing techniques to sustainable refurbishment practices. Readers will see that these innovations are not just reshaping how aircraft are built and maintained, but are also leading the charge towards a more sustainable and eco-friendly future for commercial aviation. Be inspired by the significant strides being made, and discover the potential these developments hold for shaping a greener, more efficient world of air travel.
Photo credit: E-Leather
The Chapter also illuminates the cutting-edge green methodologies that the airline industry has diligently applied to cabin interiors. From the innovative use of bio-based materials to the incorporation of energy-saving systems, each strategy underscores the industry’s commitment to not only enhancing passenger experience but also to protecting our environment. These endeavors showcase a conscientious shift towards sustainability, affirming the airline sector’s role as a proactive steward of our planet’s future. Join us as we explore these green milestones, offering both inspiration and a roadmap for sustainable practices within and beyond the aviation world.
Photo credit: Lufthansa Technik, AG
Photo Credit: British Airways
Concorde Unique (1:47)
Experience what few could, the much-emulated interior cabin and luxury service of the (so far) only supersonic passenger jetliner, Concorde.
Photo credit: British Airways
Photo credit: J. Clay Consulting
Photo credit: British Airways
In this enlightening Case Study about Concorde, Readers will delve into the unparalleled experience of flying on the world’s first and (so far) only successful supersonic passenger airliner. The Case Study describes the interior design features that made this aircraft unique, such as its compact cabin size, and streamlined aesthetics. Learn about the luxurious onboard services that included gourmet meals, and see images of the breathtaking views of the Earth’s curvature. This Case Study includes information about exclusive uniforms designed for flight attendants and the steps taken to maintain an elite travel environment. It also discusses the safety modifications implemented after a devastating crash and the subsequent cessation of this legendary airliner’s operations. Though Concorde flies no longer, Readers can still appreciate its lasting legacy in aviation history.
Subjects include:
With its sleek design and record-breaking speed, Concorde provided an unparalleled experience for passengers. But beyond its impressive technical achievements, Concorde also boasted special interior-design features that set it apart from any other aircraft. Flying Concorde was truly a one-of-a-kind experience.
Readers will embark on an exploration of the remarkable achievements and enduring influence of Concorde. While the Concorde may no longer grace the skies, its story will continue to soar for generations to come.
Photo credit: Air France
Photo credit: British Airways Concorde. Adrian Meredith Photography
If you have a question about
JETLINER CABINS: Evolution & Innovation,
you can message Jennifer directly.
Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.
Jennifer Coutts Clay has asserted her right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First Edition in Hardback © 2003 Jennifer Coutts Clay.
Second Edition in Paperback © 2006 Jennifer Coutts Clay.
Third Edition in Digital Format © 2014 Jennifer Coutts Clay
Fourth Edition in Digital Format © 2024 Jennifer Coutts Clay