'..describes the high art and technical bravura behind creating some of the smallest living spaces in the world..fully details the immense variety, as well as the creative breadth, behind them.'
'A source reference for aviation industry professionals and enthusiasts alike..The depth of information is remarkable and I would thoroughly recommend it to those wanting to learn, or simply reminisce, about the evolution of airline cabins and in-flight service.'
'The first and only comprehensive survey of commercial aircraft design..brings together in a single volume the many different elements that combine to create a satisfying environment for scheduled air travel worldwide…'
‘The only comprehensive survey of the aircraft cabin environment from the 1970s to the present day.’
'..more than 6,000 gorgeous photos in its galleries, so enjoy!'
'Attention all you airline geeks: this one’s for you.'
'..as entertaining as it is educational'
'The “bible” on cabin design…Everything you can possibly want to know about cabin interiors, presented in a well designed and highly illustrated volume.'
'Frequent flyers obsessed with legroom and luggage space will be fascinated…'
'Meticulous research..a fascinating addition to a business-travel buff’s library.'
'Jennifer Coutts Clay..touches in succinct tones on virtually every aspect of an airliner’s interior—from aesthetics and design to technology and comfort..Finally, a must-see, must-read book that marries the world of commercial aviation with that of design.'
‘I thought this was very interesting and kept me entertained on my flight and I learned a lot about the plane I was flying on’
'..illustrating how cabin design and operation have changed over the past couple of decades..providing good insight into what is happening behind the scenes in interior airline design and operation..makes for fascinating reading and looking.'
‘Cabin Fever! …this is a great history of plane cabins over the years ! fascinating, and fun.’
'..as fine as any first-class set up on an airline..a joy to behold.'
'Clay presents an eclectic and imaginative journey through a world that only a few of us get to experience..a very enjoyable look through the curtain that separates economy from luxury.'
‘A thoroughly enjoyable read!!….Replete with interactive links…this reference book app can be kept up-to-date with current airline industry trends while delivering fresh perspectives…Brilliant!’
'Come inside the airliner with this fascinating tour of interior designs and challenges. The art of aircraft interior design, a subject often over-looked, but not in this unique book.'
'The inside story of flying..the evolution of cabin design..lavishly illustrated..a must-read for anyone with..a love of aviation.'
‘JETLINER CABINS identified trend-setting airlines and suppliers, while tracking and illustrating the progression of interior programs (from carpets to bulkheads and everything in-between) during the course of modern commercial aviation history.’
“Provides a commercial perspective of the aviation business in the past and present, and points to its future…”
'In a world where jet travel has become so much more a commodity than an experience, this serves as a reminder of the way things used to be, as well as what they still can be.'
'..information about everything from safety, seat design, and fabric selection to meal service, accessibility and maintenance in first-, business- and economy-class cabins.'
'..tells you all you could ever want to know about the airline past and present.'
Reviewed: Jetliner Cabins: Evolution & Innovation Fourth Edition: E-Book By Jennifer Coutts Clay
by Ruth Maron, Clipper newsletter, Panam.org
‘The updated fourth edition of Jetliner Cabins: Evolution and Innovation chronicles cabin design from the 1970s to the present and onward to the future. In the latest user-friendly edition combined with new Amazon Kindle technology, readers have expanded access to updated interactive content.’
A Review of the Fourth Edition of ‘Jetliner Cabins: Evolution & Innovation’ by Jennifer Coutts Clay
by David Willis, Key.aero website
‘The coverage and depth of knowledge of the subject displayed is both extensive and authoritative, as can be expected from an author who worked In senior positions in the airline industry….There are 245 electronic pages divided into 16 chapters, although the ability to link the E-book with content hosted on the web increases its scope of content far beyond what the pagination would suggest….While such subjects may not sound like natural ‘page-turners; the combination of well written narrative, interspaced with comments by relevant people from industry, and creative presentation – bullet points, links to other content, images – kept me engaged…If you have an interest in airliners, aircraft interiors or design In general, this is definitely the (E-)book for you.’
Eye on Travel — Omni Homestead Resort in Hot Springs, Virginia — June 1, 2024
by Peter Greenberg, CBS News Travel Editor,
Eye on Travel podcast
‘I loved reading that book because I get to dream about what [flying] used to be like and what it still can be….Great visuals…’
Jetliner Cabins e-book updated and expanded
by Adam Gavine, Editor and passenger experience maven at Mark Allen Group,
Aircraft Interiors International magazine
‘Many people in the aircraft interiors sector own a copy of Jetliner Cabins: Evolution & Innovation by Jennifer Coutts Clay, a book that has long been a valuable asset when creating a cabin experience, and an enjoyable resource when looking into cabin design from the 1970s to the present, and onward to the future.
‘Fans of the book will be pleased to hear that Jennifer Coutts Clay has released an extensively updated version, with new case studies, 16 updated chapters, video clips, insights from more than 50 international specialists, in-depth guest essays, and 20 picture galleries with more than 7,000 images- all focused on the aircraft cabin experience. The Interactive e-book has been released by Amazon at the Kind le Store, prioed at US$19.99, and is also available on Google Play and the Apple App store.’
Episode 5: Missiles, Hotels, and Rebranding an Icon
The Pan Am Podcast, hosted by Tom Betti, Historian
‘JETLINER CABINS is one of those apps that you open on your device and say to yourself, “Now this is interesting, I’m going to finish my coffee and spend 15 minutes looking at this,” but then you realize two hours have flashed by. There is nothing like it out there! This E-BOOK is the most comprehensive history of modern aircraft interiors, period. Actually, for that matter, it is the only book out there on aircraft interiors that provides an insider’s view into the intriguing world of aviation that can be applied to any business. I highly recommend this publication for anyone interested in branding, corporate identity, product design, marketing, and aviation. Students and executives alike will learn invaluable and universal insights from this E-BOOK!’
A book for today (and tomorrow)
by Steve Lodewyke, Inflight magazine
In the January/February 2021 issue of Inflight magazine, Steve Lodewyke offers an in-depth two-page (pages 52-53) review of JETLINER CABINS: Evolution & Innovation that explores the full features of the E-BOOK APP — Product Branding, Passenger Experience, Cabin Maintenance and Marketing Challenge — and details the unique career experience which allowed author Jennifer Coutts Clay to put together what he describes as:
“An all-encompassing paean to the aircraft cabin environment.”
Luxury in the Air
by Jyoti Nair, The Hindu newspaper
‘In Jetliner Cabins, Jennifer includes beautiful illustrations of cabin interiors reminiscent of James Bond cocktail bars, with the promise that this sort of luxury might, one day very soon, be available to all travellers; yet, practical, as well, she also provides a commercial perspective of the aviation business in the past and present, and points to its future — rightly so by one who has been a key player in the Air Transport industry for 30 years.’
‘Jetliner Cabins is a magnificent book featuring everything you’d ever want to know about the aesthetic, design, and service of airlines. I recommend the book highly.’
‘Frequent flyers obsessed with legroom and luggage space will be fascinated by Jennifer Coutts Clay’s one-of-a-kind Jetliner Cabins.’
‘Jetliner Cabins is a unique resource covering the past (Concorde, Eastern Airlines, and Braniff International), the present (a comprehensive survey of U.S. and international airlines), and the future (Airbus A380, Boeing B787 Dreamliner, Bombardier CSeries, and the new category of Embraer Very Light Jets). In the past 25 years, airlines have spent fortunes on interior upgrade programs – to comply with escalating regulatory requirements, to address individual customer needs and to differentiate themselves from their competitors. Readers will find in the 16 chapters information about everything from safety, seat design, and fabric selection to meal service, accessibility and maintenance in first-, business- and economy-class cabins.’
‘The first and only comprehensive survey of commercial aircraft design from the ’70s to the new Millennium – now updated with better photos, more color pages and new images of the Airbus 380.‘
‘The new updated edition of this unique book is beautifully illustrated and written with great knowledge and understanding of the airline industry as well as aircraft interior branding and design. An essential resource for aviation professionals and a great gift for a global traveler.‘
‘An intimate look at something we take for granted, the insides of the planes we fly. The designers sure don’t take any part of airline cabin design for granted, and this book provides an insider’s survey of what goes into the design decisions we usually ignore, as we fly high on fear, exhaustion, and liquor. Branding is everything, as every aluminum cigar-tube hurtling through the air is pretty much the same as another. This book provides a look at a design world we never really “see,” and it is a fascinating read.‘
‘Jennifer Coutts Clay’s beautiful desktop glossy is as fine as any first-class set up on an airline. It really is a book for the specialist but the fine colour photographs of both old and new are a joy to behold.‘
‘Jetliner Cabins manages to be as entertaining as it is educational. Although it should be of interest to anyone who flies; it has particular appeal for the frequent flyer. Here’s everything you ever wanted to know, and then some, about design, function, construction and maintenance of an environment most of us take for granted, the passenger seating area of the modern jet aircraft.‘
‘His observation got me thinking and questioning: why has this most frequented of small spaces been so seldom the subject of any thorough investigation? Well, now thanks to Jennifer Coutts Clay’s informative 192-page compendium, Jetliner Cabins, it has. The long time airline marketing consultant, sometime airline executive and most recently columnist, touches in succinct tones on virtually every aspect of an airliner’s interior – from aesthetics and design to technology and comfort.‘
‘As someone who spends an inordinate amount of time inside airplanes, I remain fascinated with everything airline, and this book certainly fuels that obsession. In a world where jet travel has become so much more a commodity than an experience, this serves as a reminder of the way things used to be, as well as what they still can be. For anyone interested in airline engineering, design, branding, from lighting choices to even the color of airline seats, this is a definite upgrade.‘
‘A walk down the aisles of some of the world’s leading airlines over the last three decades awaits readers of a detailed study of the design of commercial aircraft interiors … Its 192 pages cover every aspect of interior design, from materials to function and construction to maintenance that go into keeping the customer satisfied; all lavishly illustrated.‘
The 4th Edition of JETLINER CABINS: Evolution & Innovation was the #10 Best Seller for Industrial Design in the Amazon Kindle Store March 2025!
The 4th Edition of JETLINER CABINS: Evolution & Innovation was the #8 Best Seller for Industrial Design in the Amazon Kindle Store August 2024!
real niedj (February 1, 2021)
A Living Reference Book Work of Art A thoroughly enjoyable read!!
Have you ever wondered about the evolution of business class travel and in-flight entertainment and how these relate to first class travel, how airlines select decor, the ways in which airlines capture your attention and affection throughout your travel journey, and the techie details of airlines and the airline industry as a whole?
Jetliner Cabins by Jennifer Coutts Clay has these answers and more, delivered through essays, stories, photos, and narrative.
Replete with interactive links that can be continually updated, this reference book app can be kept up-to-date with current airline industry trends while delivering fresh perspectives of history. Brilliant!
JETLINER CABINS: Evolution & Innovation E-Book app on Apple App Store
cbbuck (January 19, 2021)
Jetliner Cabins is Incredible!
Since my first flight when I was 5, airplanes have fascinated me. I really enjoyed this book and all the interesting information that it provides. It is a must have reference book, for educational purposes and Aircraft management. Excellent research material.
JETLINER CABINS: Evolution & Innovation E-Book app on Apple App Store
Tiffany Rose (January 6, 2021)
This was a very informative book on the evolution of Jet Liners. I wasn’t sure this was a book when I first purchased it, but that was okay. I would recommend reading this book on a tablet rather than your phone as the tablet screen is better for this book. I really enjoyed the full color pictures and explanations of everything from windows to seating innovations. Overall, if you are interested in Jet Liners and how they have transformed through time and continue to this would be book to read.
JETLINER CABINS: Evolution & Innovation E-Book app on Play.Google.com
Sabrina Raymond (January 3, 2021)
Anyone who is interested in the history and transformation of the airline cabins through the years should definitely check this out. Pages and sections are bookmarked. The information is easy to access and the app is user friendly.
JETLINER CABINS: Evolution & Innovation E-Book app on Play.Google.com
J. Ward “Savvy Navigator” (Washington, DC US)
Excellent insight into the world of commercial aviation
Jennifer Clay, an airline industry insider, with a vast amount of experience in airliner interior design, has recently updated her book. This book is an amazingly interesting resource covering the past (Concorde, Eastern, Braniff, Pan Am, etc.), the present (a comprehensive survey of U.S. and international airlines), and the future (Airbus A380, Boeing B787 Dreamliner, Bombardier C-Series, and the new category of Embraer Very Light Jets). You’ll read about everything from safety, seat design, and fabric selection to meal service, accessibility and maintenance in first-, business- and economy-class cabins. It also has really cool cabin layout diagrams.
Attention all you airline geeks: this one’s for you. This is the perfect gift for that travel aficionado in your life.
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
Megan(UK)
Interesting!
I never put thought into airline cabins and how they were actually built, so this was really cool. The photographs were my favorite part about this ebook.
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
Design lover (London, England)
Everything you can possibly want to know about cabin interiors, presented in a well designed and highly illustrated volume. Jennifer Coutts Clay provides an in-depth and comprehensive study of cabin design in civil aviation, from its beginnings to nowadays, including a cursory look at the A380, the B787 and the new Embraers. 40 experts have assisted the author with this task. It certainly shows!
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
Ben Rothke (US)
Extremely well-illustrated and well-written reference
… Jetliner Cabins is a fascinating look at the history of interior cabins. The books 16 chapters are extremely well-researched and provide a comprehensive look at cabin interiors from the early days of flight, to current cabins such as the A380 and B787. Short of actual architectural specifications, the book provides the reader with everything they need to know.
There is a lot that goes into the cabin and the book points out all of the details. From product branding, the passenger experience, to maintenance, marketing and more. The author astutely notes that airline financial people are often myopic to the passenger experience, and will often favor a smaller seat pitch, much to the chagrin of the passenger.
… Jetliner Cabins provides a fascinating and interesting insiders look into the art and science of cabin interiors. It is a well-illustrated and well-written guide to one of the more important, yet overlooked subjects of commercial aviation. The author is clearly an expert in the field which is shown in the attention to details the book provides.
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
Robert J. Salm (Chicago, IL US)
The perfect companion to aviation interior design
There are surprisingly few large scale, codified books on interior design for the aviation industry. Every once in a while a book tries to bridge the gap between a coffee table, photographic essay of airplane interiors and a true guide for aviation interior design. Going even further than the previous edition in the number of chapters and photographs, Jetliner Cabins is the most up-to-date book currently available.
This updated edition contains a thorough explanation of cabin interiors, from discussions on the history of aviation and passenger experience, defining brands, new trends in design, cabin maintenance and marketing. Of special note is a subchapter on the future of commercial airliners and airplane design, including wonderful pictures of the energy efficient and sleek Boeing 787 Dreamliner, the cavernous Airbus A380-800, the multifunctional Bombardier CSeries and the scalable Embraer Jets. These planes may compete against each other on very different merits, but they thrust aviation into the next phase of flight history. It is wonderful to read and see so much about these planes.
Through well-written analysis, comparisons, diagrams, photographs, and indexes, Jetliner Cabins will delight both industrial designer and amateur enthusiast.
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
George
Highly Recommend
Does what it is supposed to do. Highly recommend.
JETLINER CABINS: Evolution & Innovation E-Book app on Amazon.com
A source reference for aviation industry professionals and enthusiasts alike…The depth of information is remarkable, and I would thoroughly recommend it to those wanting to learn, or simply reminisce, about the evolution of airline cabins and inflight service.
Tom Allett - Airports InternationalWhile this book is undeniably a paean to the modern commercial air travel industry and the skill and ingenuity of its design and maintenance personnel, it also takes a considered look forward, beyong a time of coronavirus, to the challenges ahead.
Steve Lodewyke - Inflight magazineIf you have a question about
JETLINER CABINS: Evolution & Innovation,
you can message Jennifer directly.
Acknowledgements
Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.
Jennifer Coutts Clay has asserted her right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
First Edition in Hardback © 2003 Jennifer Coutts Clay.
Second Edition in Paperback © 2006 Jennifer Coutts Clay.
Third Edition in Digital Format © 2014 Jennifer Coutts Clay
Fourth Edition in Digital Format © 2024 Jennifer Coutts Clay