NEWS

Jennifer Coutts Clay, Principal, J. Clay Consulting

TO PURCHASE THE E-BOOK APP

FOR APPLE DEVICES

FOR ANDROID AND ALL OTHER DEVICES


ISBN 0-991-41011-4

Amazon.com Insights into innovating aviation for the 21st century CILTNA Newsletter 11 September 2020 CILTNA Newsletter 04 September 2020 Aircraft Interiors International September 2020 CILTNA Newsletter 28 August 2020 CILTNA Newsletter 21 August 2020 RunwayGirlNetwork CILTNA Newsletter 24 July 2020 CILTNA Newsletter 17 July 2020 The Chartered Institute of Logistics and Transport PAX International Jennifer Coutts Clay Moderates Webinar Aircraft Cabin Innovations Past, Present and Future Jetliner Cabins is the latest sponsor for ACIS USA HIGH-DENSITY B747 CABINS Passenger Experience Week Podcast Aircraft Interiors International 2020 Design Showcase Flying for All - Creating an Accessible Cabin A History of Accessibility HIGH-DENSITY B747 CABINS Industry reviews creative air travel accessibility solutions Flying for All — creating an accessible cabin Read Jennifer’s comments on the Concorde experience in the print version of the New York Post Read Jennifer's comments on the Concorde experience in the online edition of the New York Post History in the Making - Going Green History in the Making Happy Days in Economy Jennifer’s comments on flying Concorde. Jennifer on the Airplane Geeks podcast 50 Years of the 747 Supersonic Cabins THE BOEING 747 AT 50 Jennifer Coutts Clay celebrates the design legacy of Philip George Radio Business for Breakfast Concorde timelines: New-generation connections Jetliner Cabins Reviewed by Airports International Jennifer Coutts Clay writes about the Supersonic Cabins of tomorrow 'Ode to Concorde' Screening at ADAFF, Palm Springs Aircraft Interiors International 20th Anniversary Aircraft Interiors EXPO/AIX TRAVELPLUS Flight Chic Aircraft Interiors International Travel + Leisure HMG Aerospace Runway Girl Network INTREPID SEA, AIR & SPACE MUSEUM INFLIGHT magazine Crystal Cabin Award Passenger Experience Conference 2016 Mary Kirby’s Runway Girl Network Airliner World Ode to Concorde Flight Chic Passenger Experience Conference 2015 OnBoard Hospitality Airports International Aviation Book Reviews WTCE’s Cabin Space blog Skift 10-14 Aircraft Interiors EXPO Americas JETLINER CABINS APP Press Release Skift Trends Report Aircraft Interiors International APEX Editor's Blog 2012 TravelPlus Airline Amenity Bag Awards Bloomberg Businessweek Airline Business, Flight Global newsletter The New York Times Condé Nast Traveler Crystal Cabin Awards Video Airways Magazine Aircraft Transport Intelligence Aircraft Interiors International 'Green' Horizons Airline Weekly Flight International AERO Magazine Flight International Blog McLoughlin At Work Aerospace Engineering & Manufacturing Flight International Flight International Blog Revista Áerea CNN Interview Aircraft Interiors International Air Transport World Forbes Aircraft Interiors International Aircraft Interiors International

Christopher Buck (United States, October 13, 2020)
Jetliner Cabin: An Evolution of the Passenger's Experience.
Since my first flight when I was five years old, airplanes have fascinated me. It is always so intriguing to contemplate the evolution of the designs and the efficiency elements throughout these five decades. Civil aviation has become more democratic over the years. More people have access to this means of transport every day, previously reserved only for the elites.

Nowadays, walking inside an airplane, we can almost feel we are entering a 'flying house' the innovations in engineering and aviation do not limit themselves to new designs, performance, or efficiency but primed by esthetic element. this app-ebook shows an incredible volume of useful information about efficiency, luxury (comfort), privacy, flexibility.

The quality of the imagery, and the information contained here are excellent. I truly recommend it.

Amazon Customer (United States, October 8, 2020)
Who knew?
There is so much in this app for anyone who likes to fly. Great history about jetliner cabins and how they have evolved. Tons of information about design tricks. I highly recommend this app.

George Darrow (United States, October 7, 2020)
Cabin Fever!
This is a great history of plane cabins over the years ! fascinating, and fun.

Alison (United States, September 25, 2020)
Clear blue skies!
As a frequent flier, I spend a lot of time in airplanes for work. This ebook definitely goes into detail about all the various types of cabins there are and offers insight on what makes an enjoyable flying experience.

Paula Butterfly (United States, September 25, 2020)
Interesting!
I never put thought into airline cabins and how they were actually built, so this was really cool. The photographs were my favorite part about this ebook.

Experience First – Inside Out
11:30 - 12:00

Moderator Jennifer Coutts Clay,
author Jetliner Cabins


Speaker:
Johannes Lampela, Director of Design, Los Angeles, BMW Group Designworks

Insights into innovating aviation for the 21st century
12:00 - 13:00

Moderator Jennifer Coutts Clay,
author Jetliner Cabins


12.00 – 12.30    Creating a Supersonic Experience
Speakers:
Ryan Scott, Senior Vice President of Global Sales, Boom Supersonic.
Ben Orson, Managing Director London, JPA Design
12.30 – 13.00    Disrupting from within
Speaker:
Florent Petteni, Aircraft Interiors Marketing, Airbus

HIGHER CALLING
CILTNA Newsletter marks the retirement of the Boeing 747 fleet by including the article 'Higher Calling,' written by Jennifer Coutts Clay, author of JETLINER CABINS.

This is the fifth and final article in Jennifer's series of articles about B747 cabin innovations and the integral involvement of Pan American World Airways (Pan Am).

Dining in the Sky:  Celebrating the ‘Queen of the Skies' and Haute Cuisine during the Glory Days of flying.  The stairway located in Zone A of the B747 conveyed an aura of mystery, and the Pan Am Upper Deck dining experience was one of the most talked-about events in air travel.

This article was first published in Aircraft Interiors International Magazine, in November 2018.

Visit Jennifer's Pan Am Blue Picture Gallery

11 September 2020

HIGH-DENSITY B747 CABINS
CILTNA Newsletter marks the retirement of the Boeing 747 fleet by including the article ‘High-Density B747 Cabins,’ written by Jennifer Coutts Clay, author of JETLINER CABINS. This is the fourth article in Jennifer’s series of articles about B747 cabin innovations and the integral involvement of Pan American World Airways (Pan Am).

During its half-century of commercial service, the Boeing 747 cabin space proved to be endlessly adaptable when reconfigured by carriers seeking to compete in new markets. Jennifer’s article analyzes the evolution of the 568-seat LOPA (layout of passenger accommodations) on the B747SR (Short Range) variant—it would have been fitting for the operating airlines to pick ‘All Together Now’ by the Beatles as their passenger-boarding music for these flights.

This article was first published in Aircraft Interiors International Magazine, in September 2019.

04 September 2020

JETLINER CABINS E-BOOK UPDATE
Airline industry expert Jennifer Coutts Clay has updated the Jetliner Cabins: Evolution and Innovation E-Book app, to reflect Covid-19 learnings and to include fresh insights

September 2020

GAME-CHANGING B747SP
CILTNA Newsletter marks the retirement of the Boeing 747 fleet by including the article ‘Game-Changing B747SP,’ written by Jennifer Coutts Clay, author of JETLINER CABINS. This is the third article in Jennifer’s series of articles about B747 cabin innovations and the integral involvement of Pan American World Airways (Pan Am).
During the record-breaking 50-year reign of the ‘Queen of the Skies,’ the Boeing 747 Special Performance variant played a starring role. How -- Why? What was so special?

This article was originally published in Aircraft Interiors International 2020 Design Showcase.

28 August 2020

HAPPY DAYS IN ECONOMY
As the iconic Boeing 747 'Queen of the Skies’ is retired from aircraft fleets around the world, the CILTNA Air Transport Updates Newsletter features  ‘Happy Days in Economy: B747 Main Deck Lounges’ by Jennifer Coutts Clay, author of JETLINER CABINS. This article, originally published in Aircraft Interiors International Magazine, March 2019, recalls the passenger experience onboard the B747-100 main deck lounges flown in the 1970s by airlines such as Pan Am, Continental and American Airlines.

21 August 2020

Design for Disruption: Designworks talks profound cabin change
 

The pandemic arguably represents the greatest disruption in airline history. 'This year, because of COVID-19, we’ve all been disrupted at a personal level, and for the airline business, the situation is catastrophic. With borders closed, fleets grounded, and mass job cuts, the COVID-19 pandemic has created a spiral of economic misery,' noted Jennifer Coutts Clay, author JETLINER CABINS. Coutts Clay recently discussed airline strategies for managing this unprecedented challenge with Johannes Lampela, Director of Design, at Designworks (a BMW Company) during a virtual Passenger Experience Conference (PEC) hosted by Reed Exhibitions.

06 August 2020

ACCESSIBILITY: SPECIAL NEEDS - PRESENTATION

CILTNA Newsletter Marks 30 Years of ADA with Overview by Jennifer Coutts Clay, Author JETLINER CABINS
"As we mark 30 years since the establishment of the Americans with Disabilities Act (ADA), it seems timely to review the progress towards making aviation accessible, as well as to consider the major hurdles still facing passengers with reduced mobility (PRM) and disabled passengers when they take to the skies.”

24 July 2020

50 YEARS OF THE 747
As British Airways announces the retirement of its entire Boeing 747 fleet, the CILTNA Newsletter marks the significant contributions to aviation of the Queen of the Skies by including Jennifer Coutts Clay’s article ’50 Years of the B747’, which was originally published in the Aircraft Interiors International Magazine's 2019 Design Showcase. This article celebrates the design elements which made this aircraft truly revolutionary, and describes the contributions of distinguished industry designers and beloved airline brands in making some of the most significant changes to passenger experience in the history of air travel.

17 July 2020

2020 CABIN HEALTH ALERTS
JETLINER CABINS ‘2020 Cabin Health Alerts Case Study’, written by Jennifer Coutts Clay,  has been published as part of CILT (The Chartered Institute of Logistics and Transport) International’s and CILTNA (North America) Covid-19 Best Practice Bulletins.

15 July 2020

'As the aviation industry looks for solutions to bring back passenger comfort and confidence will the industry need a 'quick fix' or in a profound change in the way airlines operate? Probably both, said Johannes Lampela, Director of Design for Designworks (A BMW Group Company) who spent an hour talking and fielding questions from online visitors at the July 1 PEC Virtual Series webinar moderated by Jennifer Coutts Clay, Author of JETLINER CABINS.'

Webinar participants were invited to download the new Case Study ‘2020 Cabin Health Alerts’, which has been added to JETLINER CABINS Chapter 9/Look Smart: Keep Clean. Written by Jennifer Coutts Clay, this Case Study  examines the latest trends in managing the pandemic while taking care of passenger well-being and preserving the airline brand.

14 July 2020

On 01 July 2020, Jennifer Coutts Clay, Author, JETLINER CABINS e-book app moderated the Passenger Experience Conference (PEC) webinar 'Responding to Disruption: Quick Fix or Profound Change?’

During this webinar, Johannes Lampela, Director of Design, Los Angeles, Designworks (A BMW Group Company), explored how disruptions in the automotive space might help aviation to adapt to new market conditions.
 
Participants in this webinar also had an opportunity to download the new Case Study 2020 CABIN HEALTH ALERTS, which has been added to Jetliner Cabins Chapter 9 'Look Smart: Keep Clean' and examines the latest trends in managing the pandemic while taking care of passenger well-being and preserving the airline brand. For details, please click on the APPEARANCES heading shown at the top of this column.

Click to promotional video (58 seconds)
Click to PEC programme


01 July 2020

Aircraft Interiors International, a magazine published by MA Business Ltd sent an e-blast announcing Jennifer Coutts Clay's sponsorship of the upcoming RedCabin Aircraft Cabin Innovations Summit to be held from December 1-3 in Fort Worth, TX, USA.

27 April 2020

Andreas Wibowo, Business Development Manager for RedCabin, has the pleasure of announcing Jetliner Cabins – the leading authority on the evolution of cabin design – as the latest sponsor of our upcoming Aircraft Cabin Innovation Summit (1-3 December) in Fort Worth, TX USA.

15 April 2020

HIGH-DENSITY B747 CABINS
Jennifer Coutts Clay recalls big changes to B747 cabins in the 1970s.

Written by Jennifer Coutts Clay

March 2020

PAX Week Views returns to discuss accessibility with Jennifer Coutts Clay, consultant and author of JETLINER CABINS and Christopher Wood, founder of Flying Disabled. Addressing the expanding ageing population and the increasing needs for accessibility onboard, Jennifer and Chris reflect on the progress made to date and what the industry needs to do to facilitate a flying experience for all.

35 mins.

02 January 2020

GAME-CHANGING B747SP
In April 1976, Pan Am launched the Boeing 747SP, a variant of the B747-100. SP stands for ‘Special Performance’, but what was so special about the SP? Jennifer Coutts Clay explains in the Aircraft Interiors International 2020 Design Showcase.

Written by Jennifer Coutts Clay

December 2019

CabinSpace Live Seminar Theatre

Flying for All - Creating an Accessible Cabin

Moderator: Jennifer Coutts Clay, Author, Jetliner Cabins

Click to download Jennifer’s Presentation: ACCESSIBILITY: SPECIAL NEEDS
Aircraft Interiors EXPO Los Angeles, CA, USA

10 September 2019

A HISTORY OF ACCESSIBILITY
Jennifer Coutts Clay is moderating the ‘flying for all – creating an accessible cabin session at the cabinspace live seminar. Here she outlines the airline industry’s progressive approach to accessibility over the years.

Written by Jennifer Coutts Clay

September 2019

HIGH-DENSITY B747 CABINS
Jennifer Coutts Clay recalls big changes to B747 cabins in the 1970s.

Written by Jennifer Coutts Clay

September 2019

At the upcoming Aircraft Interiors Expo in Los Angeles, co-located with the APEX EXPO, Jetliner Cabins author and former airline industry executive, Jennifer Coutts Clay, will make a keynote presentation on accessibility, and lead a panel discussion about the challenges faced by disabled passengers and passengers with restricted mobility (PRMs).

The panelists slated to participate in this “Flying for All” discussion include PriestmanGoode head of project management Tom Lipscomb; American Airlines senior manager, customer experience, accessibility Gina Emrich; Molon Labe CEO Hank Scott; and Michele Erwin, who serves as president of nonprofit organization All Wheels Up.

In an interview with Runway Girl Network, Coutts Clay points out that there are an estimated one billion people living with disabilities, according to the United Nations World Health Organization (WHO). A growing aging population will also require help when traveling. Persons over the age of 60 reached 962 million in 2017, and that number is expected to double by 2050 to 2.1 billion.

21 August 2019

Flying for All — creating an accessible cabin
Hear more at AIX LA 2019
Tuesday, September 10, 2019
14:00 - 15:00

Moderator Jennifer Coutts Clay,
author Jetliner Cabins


Industry experts:
•   Gina Emrich, Senior Manager of Customer Accessibility, American Airlines
•   Michele Erwin, President, All Wheels Up
•   Tom Lipscomb, Head of Project Management, PriestmanGoode
•   Hank Scott, Chief Executive Officer, Molon Labe

August 2019

Read Jennifer’s comments on the Concorde experience in the print version of the New York Post
Fast days on the Concorde: Rock stars, wine & the ‘11-mile-high club’ by Michael Kaplan

View Jennifer’s APP VIDEO Concorde Unique
Visit Jennifer’s Air France Concorde Picture Gallery and British Airways Concorde Picture Gallery

16 June 2019

Read Jennifer’s comments on the Concorde experience in the online version of the New York Post
Fast days on the Concorde: Rock stars, wine & the ‘11-mile-high club’ by Michael Kaplan

View Jennifer’s APP VIDEO Concorde Unique
Visit Jennifer’s Air France Concorde Picture Gallery and British Airways Concorde Picture Gallery

15 June 2019

Take a trip down memory lane – or, more accurately, the aircraft aisle – with archival images from Jetliner Cabins: Evolution & Innovation.

In the PAX International, WCTE Hamburg Magazine, "Going Green"

Captions by Jennifer Coutts Clay.

March/April 2019

Take a trip down memory lane – or, more accurately, the aircraft aisle – with archival images from Jetliner Cabins: Evolution & Innovation.

In the PAXTech MRO, Interiors, IFEC Magazine

Captions by Jennifer Coutts Clay.

March/April 2019

HAPPY DAYS IN ECONOMY
The Boeing 747-100 main deck lounges flown in the 1970s by airlines such as Pan Am and Continental were a special passenger experience.

Written by Jennifer Coutts Clay.

March 2019

Jennifer’s comments on flying Concorde
Concorde at 50: What Flying Supersonic Was Really Like by Jane Levere

View Jennifer’s APP VIDEO Concorde Unique
Visit Jennifer’s Air France Concorde Picture Gallery and British Airways Concorde Picture Gallery

March 2019

Jennifer was interviewed by Max Flight for his Airplane Geeks podcast. In their conversation, Jennifer explains airline considerations for seller-furnished or buyer-furnished equipment. They explore “trickle down product upgrades” from first class to business to coach, and what that means for the future of first class. Jennifer also explains how corporate travel departments have indirectly affected cabin design and fare structures, and the importance of minor miscellaneous items (MMI) to the passenger experience. They also discuss slimline seats, green cabin design, and future trends. Jennifer also gave her perspective on the impacts of the Boeing 747 and the Concorde, both iconic aircraft.

Program Notes THIS PODCAST RUNS FOR APPROX. 90 MINUTES.    During the first 30 minutes Jennifer participates in a group conversation led by the Presenter, Max Flight.    Jennifer’s interview follows: It runs for about 45 minutes.   In the final 15 minutes of the podcast the Presenter summarizes the content of the program. 

February 2019

50 YEARS OF THE 747
The beautiful Boeing 747-100 didn’t just introduce a little more glamor into air travel; it also helped make air travel more affordable for the masses. Join Jennifer Coutts Clay as she celebrates 50 years of the Queen of the Skies in the Aircraft Interiors International Magazine's 2019 Design Showcase.

Written by Jennifer Coutts Clay

December 2018

SUPERSONIC CABINS
The second generation of supersonic commercial flights is coming, and the cabin designs look set to build on those of the legendary Concorde, finds Jennifer Coutts Clay in the Aircraft Interiors International Magazine's 2019 Design Showcase.

Written by Jennifer Coutts Clay

December 2018

HIGHER CALLING
This year is the 50th anniversary of the jumbo. To mark the occasion, join Jennifer Coutts Clay as she describes the passenger experience in Pan Am’s B747-100 upper deck in the November 2018 Issue of Aircraft Interiors International Magazine.

Written by Jennifer Coutts Clay

November 2018

Jennifer Coutts Clay celebrates the design legacy of Philip George in the September 2018 Issue of Aircraft Interiors International Magazine.

Click to read Jennifer’s Pan Am Case Study in Aircraft Interiors International magazine
Written by Jennifer Coutts Clay

Visit Jennifer’s Pan Am Blue Picture Gallery

September 2018

Radio Business for Breakfast

Ken Morgan interviews Jennifer Coutts Clay (7’ 38”).   

Main topics include:  Pan Am; Concorde and Supersonic Travel; Economy Class Food and Beverage.

August 2018

Concorde timelines: New-generation connections

"Throughout the 27-year operating history of Concorde (1976 – 2003), aircraft cabin designers had to wrestle with the challenge of how to make the jetliner-interior environment appeal to the hearts, minds and sensibilities of aviation’s top net-worth market segment." To learn more, read Jennifer's article, "Concorde timelines: New-generation connections" on the Aircraft Interiors International website.

View Jennifer’s APP VIDEO Concorde Unique
Visit Jennifer’s Air France Concorde Picture Gallery and British Airways Picture Gallery

Written by Jennifer Coutts Clay

26 June 2018

Jennifer's EBOOK APP Jetliner Cabins: Evolution & Innovation is reviewed in Airports International, April 2018

"To my mind, the word ‘comprehensive’ is often used inappropriately..but that certainly isn’t the case here. The depth of information is remarkable..."--Tom Allett, Editor, Airports International

Click to read more Reviews

April 2018

SUPERSONIC CABINS
As excitement builds up for a second generation of supersonic commercial flights, Jennifer Coutts Clay shares insights on design considerations, inspired by the Concorde programme. Supersonic Cabins, Aircraft Interiors International Magazine.

Written by Jennifer Coutts Clay

March 2018

Jennifer Coutts Clay shares her insights on the history of supersonic flight in documentary film ‘Ode to Concorde’.
Coutts Clay, who worked on the Concorde program while serving as British Airways Controller Corporate Identity is also Associate Producer of the film.


The documentary, directed by Chris Purcell, celebrates one of the most iconic and inspiring technological achievements of the 20th Century. Featuring all new and specially created imagery with bespoke CG modelling and recreation sequences, the film is a fresh look through the supersonic aircraft accompanied by stories from test pilots, aircrew, artists and designers.

The film also features one of the Concorde’s biggest fans and frequent flyer: 007 Sir Roger Moore.

Premiere at the Architecture Design Art Film Festival (ADAFF) in Palm Springs on Friday, February 23, 2018.Film review and an exclusive interview with Jennifer Coutts Clay about the Concorde Program: 
The Concorde soars anew in Ode to Concorde, Tomás Romero, The RunwayGirl Network

23 February 2018

SUPER TIMES
Jennifer's article on ‘Super Times’ in Aircraft Interiors International magazine, 20th Anniversary Showcase 2018

View Jennifer's APP VIDEO Marketing Challenge.
View Jennifer's APP VIDEO Cabin Maintenance.

Written by Jennifer Coutts Clay

December 2017

Jennifer's MEET THE AUTHOR session, 14.00 - 16.00, at the Airbus BizLab at the Aircraft Interior EXPO, Hamburg, Germany, April 2017

Jennifer (wearing blue jacket) met with Professor Werner Granzeier (wearing black jacket and red tie) and a group of aeronautical engineering students, to discuss aircraft cabin products and related technologies at the Aircraft Interior EXPO, Hamburg, Germany.

Jennifer presented the Innovator of the Year Award at the TRAVELPLUS media ceremony, at the Aircraft Interiors EXPO in Hamburg, Germany.
www.travelplusawards.com
04 April 2017

As Jennifer explains: 'The TravelPlus Awards show-case the dazzling range of Amenity Kits now available to airline passengers worldwide. For decades, first- and business-class Amenity Kits have been cherished as special souvenirs of memorable long-haul flights. Amenity Kit programs present major opportunities for airlines and manufacturers to display creativity and ingenuity when developing customized personal-care accessories. Promoting customer well-being throughout the duration of ever-longer flights is a highly competitive marketing challenge, and Amenity Kits have evolved from simply providing basic passenger-comfort items. Today’s luxurious giveaway bags, wallets, boxes, tins and pouches incorporate famous-name cosmetics and aspirational lifestyle-branding elements. Airlines that win TravelPlus Awards enjoy international accolades and ‘Star-Status’ ratings for offering their customers the very best-in-class design and quality of Amenity Kits.'

Flight Chic tweets about Jennifer’s Concorde editorial in Aircraft Interiors International.

FlightChic
@designerjet
Super #avgeek #PaxEx read from Jennifer Coutts Clay @jetlinercabins on the thrill of flying Concorde.  viewer.zmags.com/pub...

24 March 2017

CONCORDE TO NEW YORK
Jennifer’s editorial ‘Concorde to New York’ in the March 2017 Aircraft Interiors International magazine

View Jennifer's APP VIDEO Concorde Unique.
Visit Jennifer's Air France Concorde and British Airways Concorde Picture Galleries


Written by Jennifer Coutts Clay

March 2017

Jennifer’s comments on Pan American Business Clipper Class.

Click to read Jennifer’s Pan Am Case Study in Aircraft Interiors magazine
Visit Jennifer’s Pan Am Blue Picture Gallery

November 2016

Jennifer’s interviews with HMG Aerospace about future marketing trends, at the APEXEXPO, Singapore

October 2016

Jennifer’s Guest Author article about Concorde,
Considering supersonic speed versus subsonic spaciousness, in Runway Girl Network

View Jennifer's APP VIDEO Concorde Unique.
Visit Jennifer's Air France Concorde and British Airways Concorde Picture Galleries


Written by Jennifer Coutts Clay

April 2016

Jennifer serves on the Concorde Advisory Committee at the INTREPID SEA, AIR & SPACE MUSEUM, New York City.

'The Concorde Advisory Committee at the INTREPID SEA, AIR & SPACE MUSEUM —home of Concorde Alpha Delta—comprises individuals who are each uniquely connected to the history and development of Concorde. Formed in 2015, the committee is currently advising the Museum on its plans for a 2019 exhibition that will celebrate the 50th anniversary of Concorde’s first flight and explore supersonic flight in the context of global innovation.'
View Jennifer's APP VIDEO Concorde Unique.
Visit Jennifer's Air France Concorde and British Airways Concorde Picture Galleries

April 2016

Jennifer's article on Concorde in INFLIGHT magazine

View Jennifer's APP VIDEO Concorde Unique.
Visit Jennifer's Air France Concorde and British Airways Concorde Picture Galleries


Written by Jennifer Coutts Clay

March/April 2016

Jennifer presented the 2016 award for CABIN CONCEPTS at the tenth anniversary gala celebration of The Crystal Cabin Awards in Hamburg, Germany. The award was won by Etihad Airways.
www.crystal-cabin-award.com

05 April 2016

Jennifer moderated part of the Passenger Experience Conference in Hamburg, Germany.

View Jennifer's APP VIDEO Jetliner Cabins.
View Jennifer's APP VIDEO Cabin Maintenance.

04 April 2016

Jennifer’s E-BOOK APP is reviewed in Mary Kirby’s Runway Girl Network. 

View Jennifer's APP VIDEO Jetliner Cabins.
View Jennifer's APP VIDEO Cabin Maintenance.

March/April 2016

Jennifer’s E-BOOK APP is reviewed in Airliner World:

'Readers may be familiar with Jennifer Coutts Clay's book, Jetliner Cabins, which was first published in 2003. It is the only comprehensive survey of the aircraft cabin environment from the 1970s to the present day. Now there is a new way to enjoy the current and classic content from Jetliner Cabins, following its launch as an interactive app for Apple, Kindle and Android-based mobile devices. It is an ideal source for those wanting to learn, or simply reminisce, about the evolution of airline cabins and in-flight service.'


View Jennifer's APP VIDEO Jetliner Cabins.
View Jennifer's APP VIDEO Cabin Maintenance.

December 2015

Jennifer is Associate Producer of Ode to Concorde, a documentary from Right Angle Films, now in production, directed by Chris Purcell.  For more information visit www.spiritofconcorde.com.
Watch Ode to Concorde promotional video.

View Jennifer's APP VIDEO Concorde Unique.
Visit Jennifer's Air France Concorde and British Airways Concorde Picture Galleries

October 2015

JETLINER CABINS IS NOW AVAILABLE AS AN E-BOOK AP
This is a must-read for industry professionals, industry watchers and anyone interested in the history of aircraft interiors, its evolution and its promise. It features insights from leading experts in the field, and is chock-full of wonderful pictures. The eBook is available as both an iOS app and an Android App. Click the pic to learn more and get your copy today.

View Jennifer's APP VIDEO Jetliner Cabins.
View Jennifer’s APP VIDEO Marketing Challenge.

August 2015

Jennifer moderated Cabin Interiors and Hospitality sessions at the Passenger Experience Conference in Hamburg, Germany.

View Jennifer's APP VIDEO Jetliner Cabins.
View Jennifer's APP VIDEO Cabin Maintenance.

13 April 2015

Jennifer's E-BOOK APP is reviewed in Onboard Hospitality.

View Jennifer’s APP VIDEO Jetliner Cabins.
Visit Jennifer’s Bag Tags, Amenity Kits, In-Flight Dining and Menu Cards Picture Galleries.

April 2015

Jennifer’s E-BOOK APP is reviewed in Airports International.

View Jennifer’s APP VIDEO Jetliner Cabins.
View Jennifer’s APP VIDEO Cabin Maintenance.

March 2015

Jennifer’s E-BOOK APP is reviewed in Aviation Book Reviews.

Click to read more Reviews


February 2015

Jennifer writes about aerial dining delights in World Travel Catering & Onboard Services Expo’s Cabin Space blog.

Written by Jennifer Coutts Clay

Visit Jennifer’s In-Flight Dining and Menu Cards Picture Galleries.

08 January 2015

Jennifer is quoted in the 21 October 2014 Skift article about the next generation of aircraft interiors.

Click to read Jennifer’s White Paper: GREEN HORIZONS.
Click to View Jennifer’s Slide Presentation: GREEN CABINS.
Visit Jennifer’s Boeing B787 Picture Gallery.

21 October 2014

Jennifer moderated part of the Passenger Experience Conference during the Aircraft Interiors EXPO Americas, 14-16 October 2014, in Seattle, Washington, USA.

The JETLINER CABINS: Evolution & Innovation E-Book APP is here!

17 April 2014

Jennifer and Jetliner Cabins are cited in ‘The Future of the Aircraft Cabin: Tracking Trends & Debunking Myths’, a Skift Trends Report, August 2014. 

August 2014

Jennifer's Case Study about the legendary Pan Am in Aircraft Interiors International.

Written by Jennifer Coutts Clay

September 2013

The 25 April 2013 APEX Editor's Blog, with a reference to Jennifer's Airline Amenity Kits Picture Gallery

25 April 2013

Jennifer served along with other industry experts on the judging panel for the 2012 TravelPlus Airline Amenity Bag Awards, which recognize those airlines that go the extra mile with the development and presentation of their onboard amenity kits. The winners were celebrated at an event coinciding with the World Travel Catering & Onboard Services Expo, 09-11 April 2013, in Hamburg.

09-11 April 2013

Jennifer's comments about business class seats in the Andrea Rothman/Chris Jasper article, 'The Unbearable Heaviness of Business Class' in Bloomberg Businessweek, which includes photos from Jetliner Cabins.

View Jennifer’s Airbus A350, Airbus A380 and Business Class Picture Galleries.

19 December 2011

Jennifer's comments about the passenger experience in Mary Kirby's article in Airline Business, FlightGlobal Newsletter.

24 May 2011

Jennifer's comments about amenity kits in Christine Negroni's article, 'In Airline Gift Bags, a Chance to Sell,' in The New York Times.

23 May 2011

Jennifer's comments about advances in economy/premium-economy-class seating in Barbara Peterson's article in Condé Nast Traveler on Concierge.com.

May 2011

Jennifer's interview about why recognition for innovative excellence is important, in the Crystal Cabin Award Movie, at the 2011 Crystal Cabin Awards, Hamburg.

05 April 2011

Jennifer's comments about Delta's flat-bed seats in Jeff Kriendler's article about the 'new' Delta in Airways magazine.

Visit Jennifer’s First Class and Business Class Picture Galleries.

August 2010

Jennifer's comments about eco-friendly carpet in Mary Kirby's Southwest Airlines 'green plane' article in Air Transport Intelligence.

Visit Jennifer’s Aviation-Grade Carpet Picture Gallery.

16 May 2010

Jennifer's comments about eco-friendly cabin initiatives and view the Jetliner Cabins ad in Aircraft Interiors International.

May 2010

Jennifer's White Paper 'Green' Horizons:  The 'Greening' of Jetliner Cabins on Air Transport World's website.  This text was used as the basis for Jennifer's Slide Presentation entitled 'Green' Cabins, given at Air Transport World's Eco-Aviation Conference 23-25 June 2010, in Washington, DC.  The associated pictures are displayed, by kind permission of the copyright owners.

Written by Jennifer Coutts Clay

February 2010

The new Jetliner Cabins ad featuring an excerpt from Chapter 13, Upgrades: Refurbishing Aloft in Airline Weekly, page 6.

November 2009

Jennifer's comments in the article 'Standing up for new seats' by Mary Kirby in Flight International.

01 September 2009

Jennifer's Q&A about Jetliner Cabins in the Brazil-based AERO Magazine.

View Jennifer’s Airbus A380, Boeing B787 and Pan Am Blue Picture Galleries

July 2009

Jennifer's guest blog about standing seats concepts, 'Stand by your seats: interiors expert tackles timely topic' on Flight International's Runway Girl blog.

Written by Jennifer Coutts Clay

27 July 2009

Jennifer's interview with Paul McLoughlin, host of McLoughlin At Work, as she discusses Jetliner Cabins and her background in the aviation industry. This is a syndicated Internet programme on WebTalkRadio.net.

28 April 2009

Jennifer's comments about the challenges suppliers and manufacturers face today in the article 'Thinking smart' by Matthew Newton in Aerospace Engineering & Manufacturing.

April 2009

Jennifer's observations about aircraft interiors in 'Flights of fancy — What interiors demand attention in a down market?' by Mary Kirby in Flight International.

23 March 2009

Jennifer's views about sleeper seats of the future on Flight International's Runway Girl blog by Sr. Editor Mary Kirby. Jetliner Cabins is mentioned in 15 March 2009, 18 December 2008 and 24 December 2008 postings.

15 March 2009, 18 December 2008 and 24 December 2008

Jennifer's 'Braniff Style' article: a nostalgic look at the legendary Braniff International, in Spanish Revista Áerea.

Written by Jennifer Coutts Clay

Visit Jennifer’s Braniff Style, Cabin Colours, Cabin Lighting and Leather Look Picture Galleries.

September/October 2008

Jennifer was interviewed by CNN's Richard Quest about how airlines are using interior design to attract travellers.

10 March 2008

Jennifer's 'Braniff Style' article: a nostalgic look at the legendary Braniff International, in English Aircraft Interiors International.

Written by Jennifer Coutts Clay

Visit Jennifer’s Braniff Style, Cabin Colours, Cabin Lighting and Leather Look Picture Galleries.

June 2007

Jennifer's comments about cabin makeovers in the 'Cabin Fever' article by Sandra Arnoult for Air Transport World.

April 2007

Jennifer's 'Lavish Private Planes' article about how some of the very wealthy are outfitting large jets for private use.

Written by Jennifer Coutts Clay

18 December 2006

Jennifer's 'Paperback Writer' interview in Aircraft Interiors International.

March 2006

COVER STORY CASE STUDY
Jennifer's article about the cover of Jetliner Cabins that appeared in Aircraft Interiors International.

Written by Jennifer Coutts Clay

September 2005

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ISBN 0-991-41011-4

Acknowledgements

Grateful acknowledgement is given to the airlines and other organizations credited in this book for permission to use their photographs.
There are other images, also credited, that come from publicly available sources, for example, company sales brochures and websites.
Pictures that are displayed without photo credits come from the Collection of J. Clay Consulting.